{"id":19,"date":"2025-04-07T10:03:15","date_gmt":"2025-04-07T08:03:15","guid":{"rendered":"https:\/\/oneairpod.com\/?page_id=19"},"modified":"2026-02-24T16:09:11","modified_gmt":"2026-02-24T15:09:11","slug":"phrasen","status":"publish","type":"page","link":"https:\/\/oneairpod.com\/de\/zwroty\/","title":{"rendered":"R\u00fccksendungen und Beschwerden"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b48e3e e-flex e-con-boxed e-con e-parent\" data-id=\"2b48e3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5158e45 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5158e45\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00fccksendungen und Reklamationen | <b>Bitte nur per InPost senden.<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7446817 elementor-widget elementor-widget-text-editor\" data-id=\"7446817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"\" data-start=\"289\" data-end=\"324\">\u00a0<\/h3><h3 class=\"\" data-start=\"289\" data-end=\"324\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/2705.svg\" alt=\"\u2705\" \/> Sie haben 14 Tage Zeit, das Produkt zur\u00fcckzugeben.<\/h3><p class=\"\" data-start=\"326\" data-end=\"510\">Sollte das bestellte Produkt nicht Ihren Erwartungen entsprechen, k\u00f6nnen Sie es zur\u00fccksenden. <strong data-start=\"398\" data-end=\"440\">innerhalb von 30 Tagen nach Erhalt der Sendung<\/strong> \u2013 ohne Angabe von Gr\u00fcnden. Das Produkt darf keinerlei Gebrauchsspuren aufweisen.<\/p><hr class=\"\" data-start=\"512\" data-end=\"515\" \/><h3 class=\"\" data-start=\"517\" data-end=\"544\">\u00a0<\/h3><h3 class=\"\" data-start=\"517\" data-end=\"544\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e6.svg\" alt=\"\ud83d\udce6\" \/> Wie kann ich ein Produkt zur\u00fccksenden?<\/h3><ol data-start=\"546\" data-end=\"927\"><li class=\"\" data-start=\"546\" data-end=\"605\"><p class=\"\" data-start=\"549\" data-end=\"605\"><strong data-start=\"549\" data-end=\"571\">Sichern Sie das Produkt<\/strong> und verpacken Sie es sicher.<\/p><\/li><li class=\"\" data-start=\"606\" data-end=\"835\"><p class=\"\" data-start=\"609\" data-end=\"686\">Verbinden <strong data-start=\"616\" data-end=\"636\"><a href=\"https:\/\/oneairpod.com\/wp-content\/uploads\/2025\/04\/zwrot-zamowienia.pdf\">R\u00fccksendeformular<\/a><\/strong> - Du kannst es haben <a href=\"https:\/\/oneairpod.com\/wp-content\/uploads\/2025\/04\/zwrot-zamowienia.pdf\">herunterladen <\/a>unten oder handschriftlich schreiben:<\/p><ul data-start=\"690\" data-end=\"835\"><li class=\"\" data-start=\"690\" data-end=\"707\"><p class=\"\" data-start=\"692\" data-end=\"707\">Name und Nachname<\/p><\/li><li class=\"\" data-start=\"711\" data-end=\"729\"><p class=\"\" data-start=\"713\" data-end=\"729\">Bestellnummer<\/p><\/li><li class=\"\" data-start=\"733\" data-end=\"747\"><p class=\"\" data-start=\"735\" data-end=\"747\">E-Mail-Adresse<\/p><\/li><li class=\"\" data-start=\"751\" data-end=\"779\"><p class=\"\" data-start=\"753\" data-end=\"779\">Grund f\u00fcr die R\u00fcckgabe (optional)<\/p><\/li><li class=\"\" data-start=\"783\" data-end=\"835\"><p class=\"\" data-start=\"785\" data-end=\"835\">Informationen dar\u00fcber, ob Sie eine R\u00fcckerstattung oder einen Umtausch w\u00fcnschen.<\/p><\/li><\/ul><\/li><li class=\"\" data-start=\"836\" data-end=\"927\"><p class=\"\" data-start=\"839\" data-end=\"927\">Ein Paket versenden <strong data-start=\"852\" data-end=\"873\">per Kurier<\/strong> \u2013 wir verwenden am h\u00e4ufigsten:<br data-start=\"901\" data-end=\"904\" \/><strong data-start=\"907\" data-end=\"927\">InPost, DPD, UPS<\/strong><\/p><p><strong data-start=\"907\" data-end=\"927\">\u00a0<\/strong><\/p><\/li><\/ol><hr class=\"\" data-start=\"929\" data-end=\"932\" \/><h3 class=\"\" data-start=\"934\" data-end=\"955\">\u00a0<\/h3><p data-start=\"934\" data-end=\"955\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4cd.svg\" alt=\"\ud83d\udccd\" \/> R\u00fcckgabedetails<\/p><p><strong style=\"font-size: 16px;\"><span id=\"MainContentForm_lblName\">MultiMerch Fabian Mandrosz<br \/><\/span><\/strong>Kardinal-Stefan-Wyszy\u0144ski-Stra\u00dfe, Nr. 15, Raum 33A, <br \/>15-888 Bia\u0142ystok<br data-start=\"1027\" data-end=\"1030\" \/>Tel. +48 515 679 581<br data-start=\"1050\" data-end=\"1053\" \/>E-Mail: <a rel=\"noopener\" data-start=\"1061\" data-end=\"1082\">kontakt@oneairpod.com<\/a><\/p><p><a rel=\"noopener\" data-start=\"1061\" data-end=\"1082\">\u00a0<\/a><\/p><hr class=\"\" data-start=\"1084\" data-end=\"1087\" \/><h3 class=\"\" data-start=\"1089\" data-end=\"1120\">\u00a0<\/h3><h3 class=\"\" data-start=\"1089\" data-end=\"1120\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4c4.svg\" alt=\"\ud83d\udcc4\" \/> Laden Sie das R\u00fccksendeformular herunter<\/h3><p class=\"\" data-start=\"1122\" data-end=\"1257\"><a class=\"\" href=\"https:\/\/oneairpod.com\/wp-content\/uploads\/2025\/04\/zwrot-zamowienia.pdf\" rel=\"noopener\" data-start=\"1122\" data-end=\"1166\">Klicken Sie hier, um das PDF-Formular herunterzuladen.<\/a><br data-start=\"1166\" data-end=\"1169\" \/><em data-start=\"1169\" data-end=\"1257\">(Falls Sie keinen Drucker haben, k\u00f6nnen Sie die erforderlichen Daten auch handschriftlich erfassen \u2013 das gen\u00fcgt.)<br \/><\/em><\/p><hr class=\"\" data-start=\"1259\" data-end=\"1262\" \/><h3 class=\"\" data-start=\"1264\" data-end=\"1286\">\u00a0<\/h3><h3 class=\"\" data-start=\"1264\" data-end=\"1286\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4b8.svg\" alt=\"\ud83d\udcb8\" \/> Geld zur\u00fcck<\/h3><p class=\"\" data-start=\"1288\" data-end=\"1463\">Die R\u00fcckerstattung wird bearbeitet. <strong data-start=\"1324\" data-end=\"1346\">bis zu 7 Werktage<\/strong> Ab dem Zeitpunkt des Wareneingangs wird das Geld auf dasselbe Konto \u00fcberwiesen, von dem die Transaktion bezahlt wurde.<\/p><hr class=\"\" data-start=\"1259\" data-end=\"1262\" \/><h3 data-start=\"1470\" data-end=\"1480\">\u00a0<\/h3><h3 class=\"\" data-start=\"1470\" data-end=\"1480\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/2757.svg\" alt=\"\u2757\" \/>Wichtig<\/h3><ul data-start=\"1482\" data-end=\"1630\"><li class=\"\" data-start=\"1482\" data-end=\"1522\"><p class=\"\" data-start=\"1484\" data-end=\"1522\">Wir akzeptieren keine Nachnahmesendungen.<\/p><\/li><li class=\"\" data-start=\"1523\" data-end=\"1567\"><p class=\"\" data-start=\"1525\" data-end=\"1567\">Das Produkt muss vollst\u00e4ndig und unbenutzt sein.<\/p><\/li><li class=\"\" data-start=\"1568\" data-end=\"1630\"><p class=\"\" data-start=\"1570\" data-end=\"1630\">Bei Fragen schreiben Sie uns bitte: <strong data-start=\"1605\" data-end=\"1630\"><a rel=\"noopener\" data-start=\"1607\" data-end=\"1628\">kontakt@oneairpod.com<\/a><\/strong><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eef553 elementor-widget elementor-widget-text-editor\" data-id=\"1eef553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"\" data-start=\"726\" data-end=\"739\">Beschwerden<\/h2><p class=\"\" data-start=\"741\" data-end=\"875\">Gem\u00e4\u00df geltendem Recht k\u00f6nnen Sie eine Reklamation auf Grundlage der Garantie einreichen \u2013 sowohl f\u00fcr <strong data-start=\"833\" data-end=\"853\">neue Produkte<\/strong>, Was <strong data-start=\"861\" data-end=\"874\">gebraucht<\/strong>.<\/p><h3 class=\"\" data-start=\"877\" data-end=\"918\">\ud83d\udd27 Gesetzliche Beschwerde \u2013 Ihre Rechte:<\/h3><ul data-start=\"920\" data-end=\"1212\"><li class=\"\" data-start=\"920\" data-end=\"978\"><p class=\"\" data-start=\"922\" data-end=\"978\">Du hast <strong data-start=\"927\" data-end=\"937\">2 Jahre<\/strong> von der Warenannahme bis zur Meldung des Mangels.<\/p><\/li><li class=\"\" data-start=\"979\" data-end=\"1125\"><p class=\"\" data-start=\"981\" data-end=\"994\">Sie k\u00f6nnen Folgendes anfordern:<\/p><ul data-start=\"997\" data-end=\"1125\"><li class=\"\" data-start=\"997\" data-end=\"1011\"><p class=\"\" data-start=\"999\" data-end=\"1011\"><strong data-start=\"999\" data-end=\"1010\">Reparaturen<\/strong>,<\/p><\/li><li class=\"\" data-start=\"1014\" data-end=\"1045\"><p class=\"\" data-start=\"1016\" data-end=\"1045\"><strong data-start=\"1016\" data-end=\"1027\">B\u00f6rsen<\/strong> Produkt f\u00fcr ein neues,<\/p><\/li><li class=\"\" data-start=\"1048\" data-end=\"1069\"><p class=\"\" data-start=\"1050\" data-end=\"1069\"><strong data-start=\"1050\" data-end=\"1068\">Preisreduzierung<\/strong>,<\/p><\/li><li class=\"\" data-start=\"1072\" data-end=\"1125\"><p class=\"\" data-start=\"1074\" data-end=\"1125\">oder <strong data-start=\"1078\" data-end=\"1098\">Geld zur\u00fcck<\/strong> (wenn der Defekt erheblich ist).<\/p><\/li><\/ul><\/li><li class=\"\" data-start=\"1126\" data-end=\"1212\"><p class=\"\" data-start=\"1128\" data-end=\"1212\">Die Beschwerde wird ber\u00fccksichtigt <strong data-start=\"1160\" data-end=\"1193\">innerhalb von 14 Kalendertagen<\/strong> seit der Berichterstattung.<\/p><\/li><\/ul><hr class=\"\" data-start=\"1214\" data-end=\"1217\" \/><h3 data-start=\"1219\" data-end=\"1248\">\u00a0<\/h3><h3 class=\"\" data-start=\"1219\" data-end=\"1248\">\ud83d\udce6 Wie kann ich eine Beschwerde einreichen?<\/h3><ol data-start=\"1250\" data-end=\"1625\"><li class=\"\" data-start=\"1250\" data-end=\"1296\"><p class=\"\" data-start=\"1253\" data-end=\"1296\">Schreiben Sie uns an: <strong data-start=\"1271\" data-end=\"1296\"><a rel=\"noopener\" data-start=\"1273\" data-end=\"1294\">kontakt@oneairpod.com<\/a><\/strong><\/p><\/li><li class=\"\" data-start=\"1297\" data-end=\"1491\"><p class=\"\" data-start=\"1300\" data-end=\"1327\">Beschreiben Sie das Problem und geben Sie Details an:<\/p><ul data-start=\"1331\" data-end=\"1491\"><li class=\"\" data-start=\"1331\" data-end=\"1350\"><p class=\"\" data-start=\"1333\" data-end=\"1350\">Bestellnummer,<\/p><\/li><li class=\"\" data-start=\"1354\" data-end=\"1372\"><p class=\"\" data-start=\"1356\" data-end=\"1372\">Vorname und Nachname,<\/p><\/li><li class=\"\" data-start=\"1376\" data-end=\"1421\"><p class=\"\" data-start=\"1378\" data-end=\"1421\">Fotos, die den Defekt zeigen (wenn m\u00f6glich),<\/p><\/li><li class=\"\" data-start=\"1425\" data-end=\"1491\"><p class=\"\" data-start=\"1427\" data-end=\"1491\">Bevorzugte Methode zur L\u00f6sung des Problems (Ersatz, R\u00fcckgabe, Reparatur).<\/p><\/li><\/ul><\/li><li class=\"\" data-start=\"1492\" data-end=\"1559\"><p class=\"\" data-start=\"1495\" data-end=\"1559\">Bitte haben Sie etwas Geduld \u2013 wir werden uns sp\u00e4testens innerhalb von 14 Tagen bei Ihnen melden.<\/p><\/li><li class=\"\" data-start=\"1560\" data-end=\"1625\"><p class=\"\" data-start=\"1563\" data-end=\"1625\">Falls wir Sie bitten, das Produkt zur\u00fcckzusenden, senden wir Ihnen eine Anleitung.<\/p><\/li><\/ol><hr class=\"\" data-start=\"1627\" data-end=\"1630\" \/><h3 data-start=\"1632\" data-end=\"1690\">\u00a0<\/h3><h3 class=\"\" data-start=\"1632\" data-end=\"1690\">\ud83d\udccd Details zur Reklamation (falls eine Produktr\u00fcckgabe erforderlich ist):<\/h3><p class=\"\" data-start=\"1692\" data-end=\"1809\"><a rel=\"noopener\" data-start=\"1788\" data-end=\"1809\"><strong style=\"font-size: 16px;\"><span id=\"MainContentForm_lblName\">MultiMerch Fabian Mandrosz<br \/><\/span><\/strong>Kardinal-Stefan-Wyszy\u0144ski-Stra\u00dfe, Nr. 15, Raum 33A, <br \/>15-888 Bia\u0142ystok<br data-start=\"1027\" data-end=\"1030\" \/>Tel. +48 515 679 581<br data-start=\"1050\" data-end=\"1053\" \/>E-Mail: <\/a><a rel=\"noopener\" data-start=\"1061\" data-end=\"1082\">kontakt@oneairpod.com<\/a><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Zwroty i reklamacje | Prosimy Odsy\u0142a\u0107 Tylko InPostem \u00a0 Masz 14 dni na zwrot produktu Je\u015bli zam\u00f3wiony produkt nie spe\u0142nia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":34,"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":2044,"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/pages\/19\/revisions\/2044"}],"wp:attachment":[{"href":"https:\/\/oneairpod.com\/de\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}